Your rewards are waiting

Welcome to ThankYou Rewards. In a few quick steps you can set up a user name and password and be on your way to earning points and collecting rewards.

You may not need to set up your account

Please note that if you use Account Online for your Citi® Credit Card Account or Citibank® Online for your eligible Citibank® checking account, you can connect seamlessly to ThankYou through these sites - there is no need to set up an additional user name and password on ThankYou.

Set up your account now

How did you become a ThankYou Member? Was it by:

Getting an eligible Citi® credit card
Enrolling your Citibank® consumer or business checking account
Enrolling your eligible Citi® Corporate Travel & Entertainment Card
None of the above

Account Activation FAQs

Need Help?

You can call the ThankYou Service Center, toll free at:


Outside the U.S. (Call Collect)


TDD/TTY for the
Hearing Impaired

Monday to Friday
8 a.m. to 1 a.m. ET
Saturday and Sunday
9 a.m. to 9 p.m. ET

Enrolling in ThankYou Rewards through Expedia can be done in two ways. The first is by enrolling in ThankYou Rewards directly from the Rewards section of the Expedia site. The second is by adding your existing ThankYou Number to your Expedia Account.

Participating cards include:

  • Citi ThankYouSM Preferred Card
  • Citi ThankYouSM Premier Card
  • Citi PrestigeSM Card
  • Citi Forward®
  • Citi® Diamond Preferred® Rewards Card
  • Citi® Diamond Preferred® Rewards American Express® Card
  • Citi Sunoco® Rewards Plus Card
  • Sunoco® Rewards Card
  • Citi PremierPass® Card/Expedia®
  • Citi PremierPass® Card/Expedia® - Elite Level
  • Citi PremierPass® Card - Smith Barney Elite Level
  • Citi® mtvU™ Platinum Select® Visa® Card
  • AT&T Universal Savings and Rewards Card
  • AT&T Universal Business Rewards Card
  • Citi Forward® by MyspaceTM

If you are an eligible Citibank customer with a checking account with a linked debit card, you can enroll in ThankYou Rewards. To open an eligible Citibank checking account and enroll it in ThankYou Rewards, you can apply online, visit a Citibank Financial Center, or call Citibank at 1-888-CITIBANK.

Note: If you use Citibank® Online for your eligible Citibank checking account, you can connect to ThankYou directly from there and do not need to set up a ThankYou user name and password.

Eligible Citi® Corporate Travel & Entertainment Cards can earn ThankYou Points by enrolling in the Citi® Corporate Card Rewards Program online through CitiManager®.

Participating cards include:

  • Morgan Stanley Smith Barney FMA® Card

For more details, call your Morgan Stanley Smith Barney Financial Advisor.

What should I do if I've already signed up?

If you have already setup your user name and password with ThankYou® Rewards but need a reminder of what they are, you can do this by following a few simple steps. Begin by selecting the "Forgot Your User Name or Password?" link located on the log-in page and then follow the prompts.

If you are still unsure how to proceed please call the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596). The ThankYou Service Center is open Monday to Friday 8 a.m. to 1 a.m ET and Saturday and Sunday 9 a.m. to 9 p.m. ET.

Why should I set up a user name?

Setting up your account with ThankYou® Rewards enables you to redeem your Points online for great rewards.

If your user name is not set up, you're missing out on great opportunities to check your up-to-date available Points balance and redeem your available Points for rewards online.

What if I have forgotten my user name and/or password?

You can reset your user name and password online by providing requested information to identify yourself.

What if I already have a user name and password for Citibank® Online or Account Online?

If you already have a user name and password on Citibank Online for your eligible consumer Citibank checking account or on Account Online for your Citi® Credit Card Account, you can access ThankYou® Rewards from those sites directly without having to also login on For Citibank Online, click on your ThankYou account or for Account Online, click the rewards detail page and then select ThankYou Rewards.