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Can't find the answers you're looking for or need a bit more help? Contact a ThankYou representative for assistance.

1-800-THANKYOU
(1-800-842-6596)

Outside the U.S. (Call Collect)
859-283-8016

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Impaired
1-877-693-0218

Monday to Friday,
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Saturday and Sunday,
9 a.m. to 9 p.m. ET

Welcome to ThankYou® Rewards Help

Welcome to the ThankYou® Rewards Help Center, a collection of frequently asked questions to help you get started.

Check out our top member questions below, search using keywords, or browse through the topics to the left.

Top FAQs

See more top FAQs

My Account

Learn about staying on top of your ThankYou transactions, managing your profile and contact information.

Sponsor Accounts

Find everything you need to know about ThankYou sponsors and products.

ThankYou® Points

Learn more about getting ThankYou Points -  how to get them or share them.

ThankYou® Rewards

Learn more about redeeming your ThankYou Points for rewards and travel, including Points Concierge, our custom reward service.