Citi ThankYou® Rewards - Locate Account

Forgot Your ThankYou® Username or Password?

LOCATE ACCOUNT
  1. Current step: LOCATE ACCOUNT LOCATE ACCOUNT 1
  2. RESET PASSWORD 2
  3. CONFIRMATION 3
ACCOUNT SET UP FAQS

Need help resetting your log in credentials?

If you have questions or need assistance, please call:

  • 1-800-THANKYOU (1-800-842-6596)
  • (TTY: 1-877-693-0218 for hearing and speech impaired services only)
  • Outside the U.S. (Call Collect):
    1-859-283-8016
  • Monday to Friday 8am to 1am ET
    Saturday and Sunday 9am to 9pm ET
  • ThankYou Service Center
    P.O. Box 6278
    Sioux Falls, SD 57117