Shop with Points at Amazon.com

What is Shop with Points at Amazon.com?

Shop with Points at Amazon.com allows ThankYou® Members who have a Citi credit card that participates in ThankYou Rewards to use ThankYou Points toward eligible purchases at Amazon.com.

Is there a fee to use ThankYou® Points through Shop with Points at Amazon.com?

There is no fee to use points through Shop with Points at Amazon.com.

Where can I see if my ThankYou® Member Account is linked to my Amazon.com account?

To see if your ThankYou Member Account is linked to your Amazon.com account, visit the Shop with Points page in Your Account at Amazon.com. You can also visit thankyou.com and click on the drop-down menu under your name and select My Shop with Points Account.

How do I use my ThankYou® points to shop at Amazon.com?

Simply add your eligible Citi credit card to your Amazon account and use it to make a purchase to automatically activate the ability to use your points. Alternatively, you can also link your accounts by going to amazon.com/citi and following the prompts.

How do I de-link my ThankYou® Member Account from my Amazon.com account?

In order to de-link your ThankYou Member Account from your Amazon.com account, you will need to go to the Shop with Points in Your Amazon.com Account. Click "Disable" to de-link your ThankYou Member Account.

Why does my ThankYou® Member Account have to be linked to my Amazon.com account to use my points at Amazon.com?

The accounts need to be linked because the eligible Citi credit card number is used to make the purchase and access the points.

Can I return merchandise that I purchased at Amazon.com with my ThankYou® Points?

Amazon.com purchases made with ThankYou Points follow Amazon's standard return policies. Please visit the Returns and Refunds page at Amazon.com for more information.

Are authorized users on my Citi credit card account that participates in ThankYou® Rewards able to use points for purchases at Amazon.com?

Yes, authorized users on your Citi credit card account that earns ThankYou Points can use points for purchases at Amazon.com, because the card account number is used to access the points.

Are there any products I can't buy using Shop with Points at Amazon.com?

Amazon.com may restrict the use of points for purchase of certain items. For instance, some items that currently may not be purchased using points include some digital downloads, such as music and movies, select gift certificates, Kindle downloads, Subscribe and Save items, AmazonLocal items, AmazonFresh purchases and Prime subscriptions. Shop with Points cannot be used on any other Amazon site such as MyHabit.com, Zappos.com and Endless.com. Additionally, you may not use 1-click to purchase products when placing an order using Shop with Points.

Can I use ThankYou® Points to pay for a portion of my order at Amazon.com?

Yes, eligible products at Amazon.com can be purchased using ThankYou Points, eligible Citi credit cards or a combination of both.

Will my point balance be automatically updated on both my thankyou.com account and my Amazon.com account once I use my points at Amazon.com?

If you order an item at Amazon.com using points, your points balance on thankyou.com may not reflect your pending orders until the date the order is prepared to ship.

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