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Explore Rewards Account Numbers, a new way to use Thankyou Points. Watch the demo play

Rewards Account Numbers


Whether it's that great pair of boots, or tickets to the upcoming game, Rewards Account Numbers let you use your ThankYou Points for a statement credit anywhere online MasterCard and Visa are accepted.

Explore Rewards Account Numbers, a new way to use Thankyou Points. Watch the demo play
  1. Create a Rewards Account Number

    Rewards Account Numbers are temporary virtual credit card numbers that allow you to use your ThankYou Points. Simply generate a Rewards Account Number with the amount of ThankYou Points you'd like to redeem. Rewards Account Numbers are valid until midnight PT on the date generated.

  2. Shop

    Shop online anywhere MasterCard and Visa are accepted.

  3. Use at checkout

    At checkout, enter your Rewards Account Number just like you would a credit card number. It's that easy.

  4. Receive a statement credit

    Purchases made using Rewards Account Numbers will post to your account, just like other transactions made with your credit card. When you use a Rewards Account Number, you are requesting that once the transaction posts to your account we redeem the number of requested ThankYou Points available for a statement credit to be applied to your account. Please note that Rewards Account Numbers may not be used for cash advance transactions.

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FAQs About Rewards Account Numbers

1. What are Rewards Account Numbers?
Rewards Account Numbers are temporary virtual credit card numbers that allow you to request to redeem your rewards for a statement credit to your credit card account when shopping online or by telephone anywhere MasterCard and Visa are accepted. Reward Account Numbers are valid until midnight PT on the date generated and may not be used for cash advance transactions; any attempt to do so will be declined.

2. What are the benefits of using Rewards Account Numbers?
Rewards Account Numbers let you conveniently request to redeem your ThankYou® Points for a statement credit when making purchases online or by telephone anywhere MasterCard® and Visa are accepted.

3. How do Rewards Account Numbers work?
Just like other purchases made with your credit card, those made with Rewards Account Numbers are billed to the credit card you selected and will appear on your credit card statement. These transactions will be subject to the terms of your Card Agreement and may be subject to interest as explained in your Card Agreement. When you use a Rewards Account Number, you are requesting that once the transaction posts to your credit card account, we redeem the number of specified ThankYou® Points that are available for a statement credit to your credit card.

Rewards Account Numbers can be used up to your available credit limit as many times and at as many merchants as you'd like before midnight PT on the day generated as long as you have enough ThankYou Points available to redeem.

Please note: You can't use Rewards Account Numbers for cash advance transactions and any attempt to do so will be declined. Also, since Rewards Account Numbers are virtual credit card numbers, you should avoid using them for transactions that require you to present a card with the same account number used during purchase to pick up the items, such as airline and theater tickets.

4. How do I view the transaction history for my Rewards Account Numbers?
You can view your transaction history within My Order History on thankyou.com.

You may also view your transactions by launching the Rewards Account Numbers tool from the Rewards Account Numbers home page found within Account Online.

Once there, select Main Menu.

From the Main Menu, select View Previous Numbers.

Then select View Transactions. You'll also be able to view your transactions on your monthly statement.

5. What is the purpose of the expiration date on the Rewards Account Numbers card image?
The expiration date displayed on the Rewards Account Numbers card image may be required by the merchant at checkout - just as it would when using your actual credit card.

6. Where can I use my Rewards Account Numbers? You can use Rewards Account Numbers online or by telephone anywhere MasterCard® and Visa are accepted. Each number can be used as much as you'd like and at as many merchants as you'd like, up to the available credit limit on your credit card.

Please note: Rewards Account Numbers cannot be used for cash advance transactions and any attempt to do so will be declined. Also, since Rewards Account Numbers are virtual credit card numbers, you should avoid using them for transactions that require you to present a card with the same account number used during purchase to pick up the items, such as airline and theater tickets.

7. How do I cancel my Rewards Account Numbers?
There's no need to cancel because your Rewards Account Numbers automatically expire at midnight PT on the day generated.

8. How long are my Rewards Account Numbers active?
Rewards Account Numbers are active until midnight PT on the day generated, regardless of the time of day generated.

9. Can I set a limit for the amount of ThankYou® Points used on my Rewards Account Numbers?
Yes. When generating Rewards Account Numbers, you can set a limit up to, but not exceeding, your available points.

10. Can I make a purchase with Rewards Account Numbers if I don't have enough ThankYou® Points for a statement credit that would cover the entire purchase?
Yes. Your Rewards Account Number transaction will post to your credit card account just like any other credit card transaction, regardless of how many available points you have.

You'll receive a statement credit for the specified amount of points available at the time the purchase posts to your credit card account, even if the statement credit amount is less than your purchase amount. If there are no points available when the purchase transaction posts, no statement credit will be issued.

11. What happens to my points if I don't use them by the time my Rewards Account Numbers expire?
Any ThankYou® Points not used will remain in your ThankYou Member Account.

12. What happens if I return an item I paid for with Rewards Account Numbers?
The purchase amount will be refunded and the associated statement credit will remain on your credit card account. Therefore, the ThankYou® Points redeemed for a statement credit will not be returned to your ThankYou Member Account.

13. Is there a fee to use Rewards Account Numbers?
No, there's no fee to use Rewards Account Numbers. However, transactions made using Rewards Account Numbers will be subject to all terms and conditions of your Card Agreement and may be subject to interest as would any other transaction made using your credit card account.

14. Can I make transactions via telephone using Rewards Account Numbers?
Yes, Rewards Account Numbers can be used for telephone transactions anywhere MasterCard® and Visa are accepted. However, they cannot be used for cash advance transactions and any attempt to do so will be declined.

15. Who is eligible to use Rewards Account Numbers?
Only card members with a Citi MasterCard® or Visa credit card that participate in the Citi ThankYou® Rewards Program are eligible to use Rewards Account Numbers with ThankYou Points. Please contact customer service for specific eligibility rules.